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Dr. Lancho

Patient journey

The treatment begins before the procedure.

The purpose of the patient journey is to move from a visible concern to a clearer understanding of what is contributing to it, what can realistically be changed, and which approach — if any — makes sense. The consultation, assessment, treatment and follow-up are parts of the same clinical process.

  1. 01
    Before your visitArrive with the concern, not the diagnosis.Patients should arrive prepared to discuss the concern they want assessed, relevant medical and treatment history, previous aesthetic procedures, current skincare or medications where relevant, and what they hope to improve.
  2. 02
    ConsultationTell us what you are seeing.The consultation begins with the patient's own description of what they are seeing and what they would like to change. Dr. Lancho then works to separate the visible concern from the factors that may be creating it — the goal is to define the problem accurately enough to make a useful treatment decision, not to choose a treatment as quickly as possible.
  3. 03
    AssessmentUnderstand what is creating it.Assessment may include examination of skin quality, tone, texture, pigment, vascular features, laxity, facial proportions, volume distribution, structural support and previous treatment effects, depending on the concern.
  4. 04
    Clinical analysisSeparate the problem into its components.A patient may have one dominant issue or several overlapping components. Dr. Lancho identifies which factors appear most relevant, which are realistically treatable, and which may not require intervention.
  5. 05
    Treatment planningGive every treatment a job.Options are discussed according to their role, expected benefit, limitations, recovery, alternatives and how they may fit together. A plan may involve one treatment, a staged sequence, a combination approach, observation, skincare or medical management where appropriate, or no procedure at that time. The number of treatments follows the clinical problem, not a package structure.
  6. 06
    PreparationInstructions follow the treatment, not a template.Preparation depends on the actual treatment chosen. Patients receive treatment-specific instructions rather than generic pre-procedure advice.
  7. 07
    TreatmentExecute the plan, not the trend.The procedure itself is one part of the plan. Technique, treatment target, patient selection and — for device-based procedures — appropriate parameters can influence both response and recovery.
  8. 08
    Immediate aftercareCare for the area, understand what to expect.Patients should understand what is expected immediately after treatment, what requires attention, and how to care for the treated area.
  9. 09
    Follow-upThe appointment is not the endpoint.Follow-up is used to evaluate response, recovery and whether the original treatment objective is being met. It can also change the next step: continue, adjust, wait, combine another approach, or stop.
  10. 10
    Long-term planningTreat today. Think beyond today.Aesthetic treatment does not need to become an endless sequence of procedures. For patients who continue care over time, the objective is to reassess as the skin, face and priorities change.

Start with the consultation.

Before deciding on a procedure, understand what is contributing to the concern and what each option can realistically change.

Schedule a consultation